Payment Information - FengSoul

Pricing and Currency

The prices of items may vary based on the destination country or region of your order, as well as the currency selected for payment.

Payment Methods

  • Please note that only one payment method is allowed per transaction.
  • By making a payment, you agree to the terms of service set by any third-party payment processors involved. If any disputes arise, they must be resolved directly with the respective payment provider.
  • You authorize FengSoul to charge all amounts to the payment method details you provide. You represent and warrant that all payment methods, including credit cards, belong to you and that you are authorized to use them.

Payment Error Troubleshooting

If you encounter an error while checking out, please follow the instructions below:

  • Transaction cannot be processed
    Contact your bank to authorize the payment.

  • Transaction cannot be processed, contact Customer Care
    Contact your bank to authorize the payment. If unresolved, reach out to FengSoul Customer Care.

  • Error codes starting with "4"
    Contact your bank or use a different payment method.

  • 50000 or 50001
    Contact your bank to authorize the transaction. If unresolved, contact Customer Care.

  • Error codes starting with "6"
    Wait 15 minutes and retry. If the issue persists, contact Customer Care.

VisaMastercardAmerican ExpressShop PayApple PayGoogle Pay

Payment Options

Pay with Credit/Debit Card

We accept:
Visa | Mastercard | American Express | Shop Pay | Apple Pay | Google Pay

When paying with a credit or debit card, please provide the following:

  • Name on the card
  • Card number
  • Expiry date (month/year)
  • Security code (3-digit or 4-digit CVV)
  • Billing address

Note: FengSoul does not store your credit/debit card details or personal information entered in the payment fields. For inquiries about transactions, please contact your card-issuing bank.

PayPal Express

Pay with PayPal

If you select PayPal:

  1. You will be redirected to the PayPal payment page to log in with your credentials.
  2. If you do not have a PayPal account or prefer not to use it, select "Pay with Debit or Credit Card" on the PayPal page.
  3. Enter your email and payment information securely to complete the transaction.

FengSoul ensures a secure and seamless checkout experience for all our customers.